Privacy Policy

SYLVIE STROHL, Intemporel Urbain wishes to inform you of the measures put in place to protect your personal data and your privacy in accordance with the legislation in force of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data (GDPR).

SYLVIE STROHL, Intemporel Urbain , whose head office is located at 4 rue Saint Germain 86000 POITIERS, leather goods manufacturer, collects personal data only as part of its sales activities on the website accessible at the address www.sylvie-strohl.com

In accordance with the GDPR, personal data means any information relating to an identified or identifiable natural person, whether directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to their physical, physiological, genetic, mental, economic, cultural or social identity ("Personal Data").

Collection of Personal Data

Sylvie Strohl, Intemporel Urbain is required to collect User Data on the website www.sylvie-strohl.com . The Personal Data likely to be collected are as follows:

  • user account data: first name, last name, billing and delivery postal address, email address, telephone number;
  • transaction data;
  • navigation data;

This personal data is exclusively intended to allow SYLVIE STROHL Intemporel Urbain to identify the User and process the operations carried out on the Site. Simply consulting the Site does not require registration or identification with SYLVIE STROHL, Intemporel Urbain . However, any online order requires prior registration and creation of a personal account. The User accepts and authorizes, when creating a personal account on the Site, that SYLVIE STROHL, Intemporel Urbain processes his/her Personal Data in accordance with this Privacy Policy. The User undertakes, during the registration procedure, to provide complete and accurate data. The creation of the personal account will result in the recording and computer processing of Personal Data, including IP addresses, which will be communicated to SYLVIE STROHL, Intemporel Urbain . This recording and computer processing are intended to allow the taking and processing of the order, and to ensure delivery to the Customer.

The data is exclusively intended for the use of SYLVIE STROHL, Intemporel Urbain but may also be communicated to its partners when the Customer has expressly accepted their disclosure by checking the corresponding box when ordering. Under no circumstances will this data be transferred to third parties. Data relating to payment methods are collected directly by our service providers PayPal and our online payment provider.

This data is also kept for security purposes and in order to comply with legal and regulatory obligations and thus to allow SYLVIE STROHL, Intemporel Urbain to improve its Site.

Purposes of the collection of Personal Data

SYLVIE STROHL, Intemporel Urbain does not share any personal data for commercial purposes with third parties.

Personal data in the context of the use of the site and physical stores respond to the following purposes:

Use of data:

Execution of the contract between a client and SYLVIE STROHL, Intemporel Urbain :

  • Customer account management
  • Management of orders, delivery operations, complaints and product returns
  • After-sales service management, exchange with customer service
  • Combating payment fraud and managing unpaid orders

Legitimate interest of Sylvie Strohl, Intemporel Urbain

  • For user experience: development of new products and services, measuring sales and audiences and carrying out statistics

Customer Consent:

  • Sending newsletters and special offers
  • Participation in special events
  • Provision of social media sharing tools

Service provider having access to personal data

The data allowing the identification of the User are not communicated to third parties, except for the proper execution of the services offered (e.g. delivery of products, processing of payments by credit card or PayPal account, detection and prevention of fraud, carrying out maintenance operations and technical development of the Site). These partners comply with all applicable laws and regulations relating to Data protection.

The User is informed that the data may be disclosed to third parties in application of a law, a regulation or by virtue of a decision of a competent regulatory or judicial authority.

The User's data is hosted within the European Union, or where applicable stored in countries recognized as having a sufficient level of guarantee by the European Commission.

Customer or User Rights

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applicable from 25 May 2018, the Client or User of the Site has the right to exercise the following rights:

  • A right of access, rectification, modification and deletion of his data,
  • A right to object to the processing of their data,
  • A right to restriction of processing,
  • A right to the portability of one’s data,

For all Data processing for which SYLVIE STROHL, Intemporel Urbain has requested consent from the Client or User (deposit of cookies, commercial prospecting, etc.), the latter may withdraw it at any time. This withdrawal does not affect the legality of operations or processing carried out before it. However, in the event of opposition to the processing of data, no orders may be placed.

In the event of a dispute, the Client or User has the right to lodge a complaint with the CNIL ( www.cnil.fr )

Changes:

We may change this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. CONTACT US

To learn more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by mail at the following address:

SYLVIE STROHL 7 RUE DES CALFATS, LES VOILERIEUSES SHOW ROOM ATELIER 13/14, 56640 ARZON